Hot Springs, a family-owned and operated business with locations in Greenville, SC, Franklin, NC and Arden, NC, has established a renowned reputation for its unwavering commitment to honesty and professionalism. With a strong presence in the Southeast, we take pride in serving our customers with top-quality products, reliable service, and exceptional value, ensuring their utmost satisfaction and delivering on our promise of excellence.

Since 1989

Being in the business for over 35 years, we have learned the hard way what it means to create an extraordinary experience for our clients.
5000+
Pools Installed
10,000+
Maintenance Problems Solved
500,000+
Pool and Hot Tub Products
300+
Average 4.6 Google Reviews
Jim Riggs - owner of Hot Springs Pools & Spas

We treat each customer like they’re our last.

Hundreds of honest 5-star reviews from our clients
Danny and his team were brilliant installing the spa. Everything was perfectly balanced before they left. Would definitely recommend. And we are using them for maintenance too. Best spa install yet!
Dorie Lu S.
Arden, NC
July 16, 2023
In 2002, we bought our first hot springs tub a Landmark… Replaced it with a 2022 Flair Hotspring spa… Delivery was good… And enjoying the new tub… so far very satisfied..!!! Buy quality and minimize dissatisfaction……!!!!
Frank H.
Arden, NC
July 16, 2023
Ordered a new spa and removal of old one and was immediately advised that it would take 9 months. Spa arrived on time and was advised of a problem removing the old one that was resolved. Installation team did a great job and all is well..... thanks
Ernest G.
Arden, NC
July 16, 2023
Very helpful folks. Process was easy. Doc was very helpful to help us pick out our tub. Delivery and assembly went smooth. Taught me how to best care for it to make it last. All in all great experience. Like
Russel W.
Greenville, SC
July 16, 2023
From design, build, and now regular cleanings, they have done an outstanding job with our pool. We dealt primarily with Jake Riggs, he's prompt, professional, and great to work with.Hot Springs finished the work early, and always on budget - in this construction environment that's extraordinary.
Courtney R.
Greenville, SC
July 16, 2023
Being new to town, it is hard to know who to trust. Jake and his team have proven not only to be trustworthy, but extremely efficient, helpful and professional. They have exceeded our expectations on every level. We highly recommend them.
Linda M.
Greenville, SC
July 16, 2023

Our
values

35+ years driven by
these values.

Affordable

Our commitment is to offer affordable solutions that deliver exceptional value without compromising on quality or service.

Authentic

Our dedication to authenticity drives us to provide genuine and trustworthy experiences, products, and services that resonate with our customers and foster long-lasting relationships based on trust and transparency.

Excellence

Our local roots fuel a unique excellence, seamlessly scaling up to tackle grand projects while staying true to the values of our community

A true
family
business

Following the passing of their father Tom in 2003, Matt and Jim, along with their mother Marilyn, assumed the responsibility of carrying on the family business, ensuring its continued operation and success. Together, they embarked on the journey, upholding Tom's legacy and building upon his vision, creating a seamless transition that has allowed the business to thrive.
Jim Riggs
After his successful career as a player for the Cincinnati Bengals and Washington Redskins, Jim made the decision to retire from the NFL in 1996 and dedicated his efforts to contribute to the growth of the business.
Jake Riggs
Jake Riggs, a 2016 graduate of The Citadel, brings a dynamic approach to the world of Hot Springs Pools and Spas, driven by a passion for innovation and excellence. With a visionary mindset, Jake is dedicated to pushing the boundaries of what is possible in the industry, setting a new standard for relaxation and rejuvenation.
Zach Riggs
Adding a new chapter to the family business, Zach, Jim's son and a graduate of Clemson in 2016, has recently joined the team, infusing the company with youthful enthusiasm and his own expertise, further strengthening the capabilities and future growth of the enterprise.

Read our Blogs

Learn everything there is to know about Hot Springs Pools and Spas
Hot Tubs/Spas
7 Tips on Buying Your First Hot Tub
Get information on pricing, installation, and options for customizing your hot tub.
Hot Tubs/Spas
Hot Tub Leaks: Troubleshooting, Solutions, and More
Leaky hot tub? No worries! Discover the secrets of identifying and repairing leaks here!
Hot Tubs/Spas
Hot Tub Circulation Pump Not Working?
Hot tub circulation pump giving you grief? Let's solve it together.
Residential Pools
Vinyl vs. Gunite: What's the Difference?
Building your dream pool? Explore the contrast of vinyl vs. gunite.
Hot Tubs/Spas
Get the Most Out of Your Hot Tub with These 9 Accessories
Elevate your hot tub experience! Discover 9 must-have accessories for ultimate relaxation.
Hot Tubs/Spas
Repairing Your Hot Tub Cover: Tips and Tricks
Keep your hot tub cover in top shape with our expert cleaning and storage advice.
The Pros and Cons of Various Safety Pool Covers
From Security to Maintenance: Analyzing Safety Pool Covers' Pros and Cons
Tips for Cleaning and Storing Your Pool Cover
Extend your pool cover's life with our storage and maintenance hacks.
Hot Tubs/Spas
Foamy Water in My Hot Tub: Causes, Solutions, and Preventions
Foam-free hot tubs: Your guide to crystal clear relaxation!
Maintenance
Vinyl Pool Liner Care 101: Ensuring Your Pool's Liner Lasts a Lifetime
Protect Your Pool Investment with Expert Vinyl Liner Tips
Pools
Deciding Between Salt Water and Chlorine Pools: Pros, Cons, and More
Pool Showdown: Pros and Cons of Chlorine vs Salt Water
Pools
Beat the Heat: Effective Tips for Cooling Overheated Pool Water
Beat the Heat: Your Guide to Cooling Hot Pool Water
Hot Tubs/Spas
Hot Tub Ideas: How to Style Your Deck for the Perfect Backyard
Decked Out Delights: Hot Tub Ideas for Your Backyard
Pools
Pool Maintenance: A Comprehensive Guide to Caring for Your Pool 2024
Crystal-Clear Waters Await: Your One-and-Done Pool Care Handbook
Pools
A Beautiful Friendship: Balancing Pool Construction and Landscape Design
Learn about the relationship between the pool builder and the landscape designer, and how their expertise influences one another.
Pools
Summer Splashdown: Your Ultimate Guide to Opening Your Pool with Ease and Precision
In this guide, we'll walk you through each step of the pool opening process, from preparing your pool after the long winter months to ensuring its water chemistry is perfectly balanced for your first swim of the season.

We're hiring!

Interested in working for the leading Pool / Spa company in the South East? Apply today.
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